Quality System Support

The highest product quality is achieved when everyone involved in the development and implementation of a product is included in the quality assurance process. To do this, OSRAM Opto Semiconductors have developed a quality system support which includes the following processes:

Define and develop management system of OSRAM - Opto Semiconductors acc. quality standards according to ISO 9001 or IATF 16949

• setup and update management system
• perform internal audits to prove conformity to system
• offer management self assessment and business process assessment to support business excellence

Setup and improve Business Processes

• support process owners in definition and description of their processes
• agree on performance measurables
• handle lifetime cycles of business processes incl. change management

Handle controlled documents

• Global documentation management for development and production lines
• Intranet-based Documentation-Infopool